Deposit Operations Specialist

Deposit Operations Specialist


Serves the bookkeeping department by performing a variety of clerical and bookkeeping duties.  Duties listed below would be divided between individuals holding the same basic position; however, cross training on all responsibilities would be required.


Essential Duties 

  • Process Inclearings
  • Process ACH Origination files including exception handling
  • Processing, transmitting and balancing incoming and outgoing wire transfers
  • Processes incoming and outgoing return items
  • Corrects and processes all unposted and chargeback items
  • Verifies all imaged documents for completeness
  • Reviews and processes stop payment orders
  • Conducts research requests and handle inquiries for customers
  • Assist with statement production
  • Federal Reserve, IBB, Check 21 adjustments
  • Process and mail CD Int checks
  • Prepare Card Base Reports
  • Process and resolve EFT requests
  • Monitor Excess transaction report
  • Fed Funds Settlement
  • Balances and transmits daily bank proof work
  • Opens Quickrate CD’s
  • Monthly reporting on Escrow and IOTA accounts
  • Assists with RDEE and ACH installs and training as well as RDEE imports and reviews
  • Support offices and handle customer calls and customer service emails
  • Review address maintenance, closed accounts, return mail, red flags and TD withdrawals daily
  • Process Internet Banking applications, respond to customers inquiries and review reports daily
  • Review old overdrawn accounts, send letters and charge off if necessary


Education or Experience Preferred

  • High school diploma/equivalent and experience; banking deposit operations experience
  • Detail oriented, organized, ability to handle multiple tasks

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